Message from Sarah Stapleton- Practice Manager
As the working week draws to a close, what a week it has been! The impact on our normal daily lives has been huge with businesses and schools closing, travel restrictions and social distancing put in place. The way you access routine health care is working in a different way and I am very much aware that we have sent lots of instructions out over the last two weeks and contact with the surgery is now via telephone and internet.
Rest assured we are not sitting in the practice twiddling our thumbs as there is a lot of work being done with our neighbouring practices on how we can support each other as there is 25% of the clinical primary care workforce across Devon either ill or self isolating. As things escalate, which it is predicted to do in the next 2 - 3 weeks, we will be called to arms to look after people across the whole of North Devon and are putting systems in place to be able to do so.
I end my message with a huge round of applause for your support in doing what we are asking you to do as it is enabling us to manage the work, keep the staff safe and support the nurses with their ever increasing community workload.
THANK YOU from us all.
STAY SAFE, KEEP WELL, STAY AT HOME AND PROTECT THE NHS.
*** IMPORTANT INFORMATION REGARDING MIU ***
Due to the current Covid-19 crisis we have had to make some changes in the way we deliver some services for you. From today the Minor Injuries Service will be run by the doctors using a triage system.
If you feel that you need to be seen for a minor injury please telephone the Health Centre on 01598 753226 first. DO NOT JUST TURN UP. A decision will be made by the doctor as to the most appropriate course of action.
The Minor Injury Unit will be closed at weekends for the foreseeable future. If you have a minor injury, at a weekend, contact 111 or visit A&E if your problem is more severe.
These changes have been put in place for your safety and to enable the nursing team to manage the increasing demand they are facing in the Lynton area at this time.
Repeat Prescriptions during COVID-19 pandemic
We will not currently be altering the repeat prescription protocol during this period to help maintain stocks of medications for all. Please therefore request your medication as normal.
To avoid coming into the practice we can sign you up for online prescribing. To do this just contact us and we will be able to do this for you. We also have a prescription post box outside the surgery.
Prescriptions can be requested upto 7 days before they are due. Any requests that are beyond this will not be processed.
Check what medicines you have at home before re-ordering your prescription.
If you don’t need the medicine, don’t order it.
If you need the medicine in the future you can still request it. This includes medicines that are prescribed to be used as and when required.
You can order prescriptions online
Help us to maintain essential stocks of medications during this time so that everyone in need of prescription medication can be issued what they require. Thank you